Last updated: 10/2025
1. Introduction
Welcome to Heard The Beat.
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit our website www.heardthebeat.co.uk, contact us, or book our DJ hire services in Portsmouth and surrounding areas.
By using this website, you agree to the terms outlined in this Privacy & Cookie Policy.
2. Who We Are
Heard The Beat
Portsmouth, United Kingdom
Email: info@heardthebeat.co.uk
Phone: 07464 483014
For data protection purposes, Heard The Beat is the “data controller,” meaning we decide how your personal data is processed.
3. What Information We Collect
We may collect and process the following types of information:
- Contact Information — name, email address, phone number, and event date (when you submit an enquiry or quote request).
- Technical Data — IP address, browser type, device information, and pages visited (through Google Analytics).
- Communication Data — information you provide when contacting us, such as enquiry details or feedback.
- Cookies & Usage Data — see section 8 for more on cookies.
We do not collect or store payment information on our website. All payments are handled securely via direct bank transfer.
4. How We Use Your Information
We use the information we collect to:
- Respond to enquiries, quotes, and booking requests.
- Manage our DJ hire bookings and customer relationships.
- Improve our website and services using anonymous analytics data.
- Comply with legal and tax obligations.
- (Optional future use) Send occasional marketing updates, promotions, or event news — only if you’ve given consent.
5. Legal Basis for Processing
We process your data under the following lawful bases:
- Consent: When you submit a form or agree to receive marketing communications.
- Contract: When processing information necessary to fulfil a booking or enquiry.
- Legitimate Interests: For business improvement and website analytics.
- Legal Obligation: When retention is required by law (e.g. for tax purposes).
6. How We Store and Protect Your Data
Your information is stored securely and only accessed by authorised personnel.
We take appropriate technical and organisational measures to prevent unauthorised access, alteration, or loss of data.
We retain enquiry information for up to two years, or longer if required for ongoing bookings or legal purposes. You may request deletion at any time (see Section 9).
7. Sharing Your Data
We do not sell or rent your data.
We may share limited data with trusted third parties only when necessary, such as:
- Website hosting or maintenance providers.
- Email service providers.
- Analytics tools (Google Analytics).
All third-party partners are GDPR compliant and only process data according to our instructions.
8. Cookies and Analytics
Our website uses cookies to improve user experience and collect anonymous analytical data.
- Essential cookies: Required for the website to function properly.
- Analytics cookies: Help us understand how visitors use the site (via Google Analytics).
- Social media/embedded content: Pages that include TikTok or YouTube embeds may use cookies from those platforms.
You can control cookie preferences via the banner provided by our cookie plugin.
Most browsers also allow you to block or delete cookies through their settings.
For more information about cookies, visit www.allaboutcookies.org.
9. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent at any time.
- Object to processing in certain circumstances.
- Request data portability (transfer to another service).
To exercise your rights, email info@heardthebeat.co.uk.
We aim to respond to all valid requests within 30 days.
10. External Links
Our website may contain links to third-party websites or social media platforms.
We are not responsible for the privacy practices or content of those sites. Please review their policies separately.
11. Updates to This Policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with the new “last updated” date.
12. Contact Us
If you have any questions about this Privacy & Cookie Policy or how we handle your data, please contact us at:
📧 info@heardthebeat.co.uk
📞 07464 483014